Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, and payment information.

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders and our services
• To improve our products and services
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Use License

Permission is granted to temporarily access our services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

Orders and Payment

• All orders are subject to acceptance and availability
• Prices are subject to change without notice
• Payment is required at the time of order placement
• Custom orders require a deposit

Cancellation Policy

Standard orders may be cancelled up to 24 hours before pickup. Custom orders require 48-hour notice for cancellation. Deposits for custom orders are non-refundable within 24 hours of the scheduled completion time.

Limitation of Liability

New Wave Baking shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

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Disclaimer

Effective Date: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, New Wave Baking excludes all representations, warranties, and conditions relating to our services.

Allergen Information

Important: Our bakery processes wheat, eggs, milk, nuts, and other allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens.

Product Availability

Product availability is subject to seasonal variations and supply chain considerations. We reserve the right to substitute ingredients of equal or better quality when necessary.

Custom Orders

Custom cake designs are artistic interpretations. Final products may vary slightly from initial concepts due to the handmade nature of our work.

Health and Safety

All products are prepared in accordance with local health department regulations. Perishable items should be consumed within recommended timeframes and stored properly.

Contact Information

For specific allergen questions or concerns, please contact us directly at [email protected] or call +1 (713) 284-7659